Advertising Feature: What do National Aged Care Reforms mean for you?

Carexcell staff staff care provide a range of services, including Personal Care, Social Support, Domestic Assistance, spring cleans, and even lawn and yard maintenance.

THE Commonwealth Government has started to implement many of the recommendations made by the Royal Commission into Aged Care.

The National Aged Care Reforms seek to help consumers have a clear understanding of their services, rights and the quality of care that should be delivered.

But what does this mean to you?

“Organising care and services should be a partnership between consumers, their representatives and care managers,” said Lauren Kramer, General Manager, Carexcell Community Care.

“Your choices in service times, care workers, and communication methods need to be respected.

“At Carexcell Community Care we strongly believe you are an individual.

“No two people are the same.

“And therefore, no two Care plans should be the same.

“Your care plan may include a combination of re-occurring scheduled services as well as once-off services, tailored to your health and care needs.

“Personal Care, Social Support, Domestic Assistance, spring cleans, and even lawn and yard maintenance, are just some of the care services we can provide, which can help you remain healthy and happy in your own home.

“At Carexcell we also understand life can throw us some curve balls so the ability to be flexible in times of need is something we strongly believe in.

“What happens when you get a doctor’s appointment at your usual scheduled service time?

“Are you able to quickly and easily contact your Care Manager and request a change?

“With Carexcell, you absolutely can!

“With reasonable notice and within budget, we can add or change services to suit your needs.

“Whether you need to attend an evening event or mass, or your family is meeting on Country to celebrate an event – you should absolutely be supported to go and Carexcell are here to do just that.

“The new Code of Conduct for Aged Care very clearly outlines that your supports and services should be provided with respect, dignity and in a way that values your culture and diversity.

“Carexcell is a local provider who respects you, your needs and wishes,” Lauren said.

To find out more about the Carexcell difference, call them today on 02 6651 1649.

To find out more about the reforms you can go to https://www.agedcarequality.gov.au/reforms.

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