The three year refuge contract was awarded to Iza Bren Furbabys Pty Ltd – who will trade as Port Stephens Animal Refuge – after a competitive tender process.

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Port Stephens Council’s Acting Development and Compliance Section Manager, Ryan Falkenmire, expressed confidence that the new refuge will uphold the community’s expectations for humane animal care, health, safety, and responsible pet ownership, while also offering financial benefits for Council.

“The tender process was thorough, ensuring Council selected the most qualified provider based on their facility, experience, service level, and competitive pricing,” said Mr Falkenmire.

“While we initially sought a local operator, Iza Bren Furbabys Pty Ltd demonstrated exceptional merit, and the Millers Forest location was not considered a deterrent.

“The new refuge aims to enhance animal welfare standards and streamline the rehoming process for dogs, cats and other animals in their care.

“All animals currently under the care of the previous provider will be relocated to the new facility, with a continued focus on rehoming safe and non-aggressive animals,” he added.

To facilitate efficient reunions with their owners, Council urges pet owners to ensure their animals are microchipped and registered.

If impounded animals remain unclaimed after the initial fourteen day period, the refuge will contact two animal rescue organisations, allowing for a total of four weeks for owners to reclaim their pets or for them to be rehomed through rescue channels.

“We extend our sincere thanks to our previous contractor, Sue Summons and her team, for their exceptional care of Port Stephens animals over the past three years,” Mr Falkenmire said.

“Their dedication and advocacy for animal rights have been invaluable to our community.”